Program Quality Technical Advisor III (EARO ) || Catholic Relief Services

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Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Location: Based Nairobi/Kenya or Remote in Countries where CRS has offices.

Job Summary:

You will provide program quality technical and management support in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practices to EARO regional and Country Program (CP) teams to advance the delivery of high-quality programming to the people with low-income and vulnerable. Your technical knowledge and program management experience and skills will contribute to determining how effective, adaptive and innovative CRS’ programming is across the region.

Roles and Key Responsibilities:

Contribute to the advancement of the EARO regional strategy, including the implementation of EARO’s regional initiatives and related operational documents and tools. Provide technical support to regional and CP teams, remotely and on-site, for strategic planning.
Support design and delivery of quality assurance systems, including how to best apply program PQ and technical standards, best practices, partnership principles, and M&E. Help ensure a cross-sectoral approach integrating gender, SDP mainstreaming, and climate.
Lead or support the development of the technical design for large and/or complex proposals. Advise project teams on integrating donor strategies, priorities and technical requirements into CRS’ approach. Contribute to regional and CP efforts to pre-position CRS for growth opportunities.
Coordinate regional capacity strengthening initiatives for staff and partners through helping develop learning and training strategies and agendas/curriculums, leading virtual learning events, conducting trainings and workshops, and mentoring and coaching to CP staff.
Advance knowledge management and learning by coordinating research studies, assisting with reviewing and documenting program impact, supporting design and delivery of learning events and sharing best practices, and coordinating production of internal/external learning products.
Provide program quality management surge support to fill short-term CP gaps and support projects during program start-up, close-out, or other delivering key milestones in the project cycle.

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Basic Qualifications

Master’s Degree in International Relations or a related field required.
Minimum of five years relevant international working experience in an advisory or management role with progressive responsibilities, ideally with an international NGO .
Previous experience providing technical assistance and developing successful proposals for external donor funding is required.
Demonstrated application of technical principles and concepts. General knowledge of other related disciplines to ensure proper cross-sectoral approach.
Experience in business development, project design and proposal development including technical writing.
Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
Experience with program monitoring and evaluation, including applying data collection tools and methodologies, data analysis, and data presentation.
Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles.
Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

Required Languages – English required. Arabic desirable.

Travel – Must be willing and able to travel up to 35%.

Knowledge, Skills and Abilities

Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
Strong written and oral communication skills
Strong presentation, facilitation, training, mentoring, and coaching skills
Proactive, resourceful and results-oriented

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.