Welcome to our website pickallnews.com, In This Article, are you looking for Tigo Tanzania Hiring B2B Key Account Manager job opportunity at TIGO’s career recruitment portal. Tanzanian telecom provider Tigo operates across the country. Tigo employs about 300,000 Tanzanians directly and indirectly through its network of over 13.5 million registered users, which includes an extended network of customer care agents, mobile money merchants, sales agents, and distributors.
MIC Tanzania Limited
It will be your duty at Tigo Tanzania as a B2B Key Account Manager to uphold and develop connections with strategically significant clients.
As these clients’ main point of contact, you will be responsible for providing outstanding service and cultivating enduring relationships that promote both parties’ growth and profitability.
Responsibilities:
- Client Relationship Management:
- Establish and preserve solid, dependable connections with important clients.
- Serve as the main point of contact for questions, concerns, and escalations from clients.
- Recognize the goals and wants of your clients, then match your company’s offerings to successfully meet those demands.
- Account Development:
- Find ways to expand your account base and upsell more goods and services.
- Work together with internal teams (sales, product, marketing, etc.) to create solutions that are specifically tailored to the needs and difficulties of your clients.
- Determine and reduce possible hazards to customer retention or satisfaction in a proactive manner.
- Strategic Planning :
- To meet sales goals and increase client value, create and implement strategic account plans.
- Review business operations on a regular basis with clients to evaluate results, resolve issues, and spot areas for development.
- To help with strategic decision-making, stay current on market circumstances, competition activity, and industry trends.
- Communication and Collaboration :
- Clearly convey to internal stakeholders the wants, goals, and feedback of the client.
- Work together across functional boundaries to guarantee that clients receive goods and services without interruption.
- To carry out account strategies and initiatives, collaborate with the sales, marketing, and operations teams.
- Performance Tracking and Reporting:
- Monitor important account data, including growth in revenue, retention rates, and customer satisfaction ratings.
- To convey account performance and progress toward goals, create frequent reports and presentations for internal and external stakeholders.
- To keep accurate records of client interactions and activity, use CRM software or other tools.
“We are dedicated to providing fair employment opportunities and impartial treatment of every person in all employment-related procedures.” Only those who have been shortlisted will be contacted.
Should you find yourself in this description.
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Application Process
The deadline for submitting job applications is 29th April, 2024;
All applications must be submitted through the Tigo Recruitment Portal at https://axian-group.csod.com/ux/ats/careersite/1/home?c=axian-group for any new positions.
