Jobs in Tanzania

Vodacom Tanzania Hiring Campaigns Operations & Execution Specialist

Vodacom Tanzania Hiring Campaigns Operations & Execution Specialist

Welcome to our website pickallnews.com, In This Article, are you looking for Vodacom Tanzania PLC Hiring Campaigns Operations & Execution Specialist job opportunity at VODACOM’s career recruitment portal. The top communications provider in Tanzania, Vodacom Tanzania offers a variety of services to businesses and consumers, including financial services, messaging, data, voice, and corporate solutions. On August 15, 2017, Vodacom Tanzania went public on the Dar es Salaam Stock Exchange.

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Vodacom Tanzania

We’re working hard at Vodacom to create a brighter future. a world that is more inclusive, sustainable, and linked. We are able to accomplish this as a vibrant global community because of both technology and the human spirit.

We push the envelope and create new things to bring individuals, companies, and communities together globally. Our desire to satisfy and win over our clients’ loyalty motivates us to try new things, pick things up quickly, and work as a team.

You may be who you really are with us, share inspiration, seize new chances, flourish, and actually make a difference.

What you’ll do

Role purpose: 

  • Implement and execute a customer value management strategy to maximize customer lifetime value and the contribution of the customer base to overall services revenue. Lead business transformation to embed CVM and data driven decision-making principles in areas impacting customers’ satisfaction and profitability.

Commercial delivery

  • Oversee the execution of all CVM efforts, such as those that cross-sell data bundles to the voice base, upsell voice consumers to larger voice bundles, manage attrition and inactivity, and use real-time contextual triggers.

Key accountabilities and decision ownership 

  • Work together with product owners and other stakeholders to gather requirements, translate them into campaigns, and prepare business requirement specifications (BRS) following a feasibility assessment.
  • Campaign setup, validation of business rules, User Acceptance Testing (UAT), prioritization, launch, and post-launch monitoring
  • Reporting:
  • Encourage the availability of data for reporting on the effectiveness of CVM campaigns and initiatives.
  • In order to meet business needs, conduct regular reviews of the campaign platform, capabilities, integrations, and channels with the technical and business teams. Make recommendations for future improvements and enhancements.
  • By carefully planning from the data-mart layer to the fulfilment layer, you may implement and oversee a comprehensive campaign management and fulfilment blueprint.
  • Connect campaign management, charging, and fulfillment systems with output by communicating CVM goals to IT and technical teams.

Competencies:

  • Outstanding business sense and comprehension of the contribution of capabilities to corporate value
  • Strong background in data analytics
  • Strong ability to manage stakeholders
  • Capacity to foresee market dynamics, competitors, and customers
  • Competent at putting solutions into practice to address the underlying causes of issues

Qualifications:

  • A university degree in IT, computer science or engineering, business administration, or a related discipline
  • Excellent knowledge of client data (data-mart), systems integration in campaign platforms, and systems integration abilities
  • Excellent SQL abilities and familiarity with relational OLTP database models (OLAP is a bonus)
  • Prior telecom sector experience is advantageous.

Not a perfect fit?

Are you concerned that you may not precisely match all of the requirements? At Vodafone, we are committed to fostering an inclusive environment where individuals of all backgrounds, both personal and professional, can succeed. We encourage you to apply if you’re enthusiastic about the position but your experience doesn’t exactly match every need listed in the job description. Our recruitment staff can help you determine how your talents fit in and you might be a good fit for this or another career.

What’s in it for you :

Our goal is for you to be content and happy at work without sacrificing the other aspects of your life that are important to you. We encourage this in a number of ways, such as through substantial parental leave and hybrid working. Along with a ton of other fantastic advantages, you’ll also receive four Spirit Days year to dedicate to your personal growth and wellness.

Vodafone is a well-known telecommunications business in Europe and Africa, which you may have heard of already. You might be surprised to learn, though, that we are constantly investing in innovative technologies to enhance the lives of millions of consumers, companies, and individuals worldwide and build a brighter future for all.

Read also: KDCU Hiring General Manager

Application Process

The deadline for submitting job applications is 17th May, 2024;

All applications must be submitted through the VODACOM Recruitment Portal at https://jobs.vodafone.com/careers?domain=vodafone.com for any new positions.

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