Employment is a dream for many, but often, the Failure to be called for an Interview can be a significant barrier. Johari Rotana Tanzania is stepping up to hiring Front Desk Agent who wish to pursue their dreams job at Johari Rotana. Here pickallnews.com, With substantial opportunity available for all qualified applicants, the Johari Rotana is inviting applications to fill mentioned vacant below;
Johari Rotana Tanzania
The Johari Rotana, a stunning modern facility with exquisite design and first-rate amenities in a prime position in the Central Business District and on the Indian Ocean coast, guarantees visitors an amazing luxury experience while they are in Dar es Salaam. A convenient and aspirational lodging option for business and leisure travelers, as well as families visiting this dynamic city, it is situated near the port and Zanzibar Ferry, the financial district, commercial areas, beaches, and other major attractions. It is a part of the historic MNF Square development. The Central Railway is minutes away from the property, while Julius Nyerere International Airport is only thirty minutes away.
We are now looking for enthusiastic and energetic front desk employees that are guest-focused and take great satisfaction in their ability to offer our visitors innovative solutions and exceptional customer service.
As a front desk agent, it is your duty to serve guests with professionalism and a focus on their needs, making their stay unforgettable.
Responsibilities:
- Ensure that every guest receives timely, polite, and effective service in order to maximize customer satisfaction by offering individualized care from the time of arrival to the time of departure.
- Make sure visitors are given a warm greeting by name, if applicable, and shown to their room so they feel anticipated and valued.
- Assist guests with inquiries and requests regarding hotel activities and provide in-room and hotel familiarization
- In order to answer questions from guests, keep up-to-date knowledge of hotel information and nearby services, including working hours, promotions, events, attractions, and any related information.
- Remain cognizant of the occupancy levels and the rates that must be marketed on a daily basis.
- Apply front desk cashiering standards accurately and adhere to all established systems, policies, and procedures.
- Utilizing computerized Front Office systems, process accounts from check-in to check-out, making sure that any incidental charges are posted accurately.
- Preserve each guest’s privacy by making sure that no personal information is shared.
- Show that you fully comprehend the hotel’s rules, guidelines, and service expectations. You should also be fully aware of the hotel’s amenities and activities.
- To safeguard the health and safety of both visitors and staff as well as to preserve and protect the environment, do business in a safe and environmentally responsible manner.
- Respect the hotel’s health, safety, and environmental policies and procedures.
Qualifications
- You must also be proficient in spoken and written English, possess flawless personal presentation skills, and be able to handle problems on your own.
- Opera familiarity and computer literacy will be highly valued.
- The perfect applicant will have a customer-focused mindset, be very proactive, and have a kind, lively, and personable demeanor.
- You’ll build productive working relationships with both internal and external clients while operating professionally.
Read also: Tindwa Medical and Health Services Tanzania Hiring Internal Auditor officer
Application Process
The deadline for submitting job applications is 8th June, 2024;
Only shortlisted candidates will be contacted.
All applications must be submitted through the Johari Rotana Recruitment Portal at https://www.rotanacareers.com/en/international/job-search/ for any new positions.
