Jobs in Tanzania

Airtel PLC Hiring CVM Executive in Tanzania

Airtel PLC Hiring CVM Executive in Tanzania

Employment is a dream for many, but often, the Failure to be called for an Interview can be a significant barrier. Airtel PLC Tanzania is stepping up to hiring CVM Executive in Tanzania who wish to pursue their dreams job at Airtel PLC. Here, With substantial opportunity available for all qualified applicants, the Airtel Tanzania PLC Tanzania is inviting applications to fill mentioned vacant below;

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Airtel Tanzania PLC is a significant telecommunications and mobile money service provider in Tanzania, having operations throughout the country. Airtel Tanzania, headquartered in Dar es Salaam, is one of Tanzania’s top three mobile service providers by customer base.

Airtel Tanzania PLC was founded in October 2001 and is Tanzania’s most inventive mobile phone operator, having pioneered numerous “firsts” in the telecoms industry.

Role Purpose

The CVM Executive will be responsible for key Airtel Money KPIs as below :

  • Revenue KPI, increase subscriber ARPU, active subscribers, and use cases per subscriber.
  • Subscriber KPIs Increase AM penetration of the GSM base, expand active users, new users, and wingbacks, reduce churn and decay.
  • CVM Data insights and Campaign Management

Key Responsibilities:

1.Revenue growth.

  • Analyze consumer activity data to identify customer segments, usage, and revenue patterns.
  • Design and create segment-based usage campaigns to increase AM revenue.
  • ARPU increase can be achieved by increasing usage, transaction value, and income from the existing base.
  • Develop insights and campaigns to utilize all AM products and services.
  • Monitor product yield and product mix closely to guarantee steady growth and minimize yield destruction.
  • Continuously increase bundle and Airtime self-recharge utilizing AM.

2.Growth of Active customer Base.

  • Ensure the continued expansion of the AM active subscriber base, GA conversions to AM REC, and customer retention.
  • Design and design campaigns to increase gross additions extraction, winbacks, managing churn, and M2 decay.
  • Drive AM penetration in the GSM base to ensure month-on-month growth.
  • Develop region-specific insights to determine AM penetration and design marketing accordingly.
  • Identify locations to increase penetration, and create and develop campaigns to achieve this.
  • Analyze gross additions, churn, wingbacks, and net additions, identify patterns and trends, and provide insights to support management’s base growth decisions.

3.Data analytics and insights generation.

  • Use different DBMS for data mining, analysis, and reporting.
  • Continuously query critical revenue growth and subscriber KPIs.
  • To determine patterns, assess growth, or identify degrowth.
  • Continuously evaluate the success of AM goods and services and produce insights, campaigns, and plans to assure growth. Provide insights to the business team and product owners.
  • Competitor analysis and market insights generating

4.Campaign Management

  • Responsible for operational campaign management across all CVM technologies, including Pelatro mViva.
  • Coordinate all campaign requests from the company, prioritize, and supervise the implementation of all CVM campaigns, monitoring and reporting.
  • Guarantee a thorough grasp of Airtel’s CVM campaign tools, and collaborate with vendors’ operations and technology teams to guarantee optimal utilization and uptime of all CVM tools


  • Understand business logic and how to apply SQL rules and procedures to generate and mine data accurately.
  • Coach coworkers to use basic SQL.


  • Prepare timely management reports that highlight performance against established business KPIs.
  • Keep clear CVM campaign reports, conversion reports, and project trackers.
  • Produce and provide required reports to the business on demand.

7. Build a capable and motivated team at Airtel Tanzania to create a high-performance team environment

  • Recruit the suitable people in consultation with the function head, following established recruitment rules.
  • Provide inspirational leadership and guidance to team members.
  • Establish performance expectations and conduct regular reviews of individual performance.

8.Any other duties as assigned from time to time

Qualifications and Experience.

Educational Qualifications & Functional / Technical Skills

  • Bachelor’s degree in computer science or a similar discipline.
  • Certified in SQL

Relevant Experience.

  • Minimum of 5+ professional commercial experience in Mobile Financial Services, with good experience in product management, customer lifecycle management, and customer experience.
  • IT advanced skills include database and SQL scripting.
  • Excellent analytical capabilities.
  • Capable of serving as a matrix manager, coordinating people and technical resources from many departments within the firm.
  • Capable of managing and prioritizing many projects simultaneously.
  • Capable of operating in a performance-driven organization.
  • Knowledge of English and Swahili

Read also: GLATO Co LTD Hiring Receptionist

Other requirements (Behavioral etc.)

  • Maintain high levels of integrity, motivation, flexibility, and decisiveness, with the capacity to persuade and align groups with opposing viewpoints.
  • Culturally aware and adaptable to working across many locales.
  • Strong Microsoft Excel skills.
  • Excellent analytical and strategic talents.
  • Excellent planning and organization skills.
  • Strong coaching and leadership capabilities.
  • Set high personal expectations and be results-oriented.
  • Excellent communication abilities, both oral and written.
  • Excellent presentation skills.
  • Pay attention to detail.
  • Business awareness


Deadline for receiving applications is 7th July 2024.

Please be aware that if you are not contacted within 14 working days of the advert’s closing date, you have not been selected.

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