Jobs in Tanzania

NMB Bank Tanzania Hiring Usage and Retention Manager; Digital Sales

NMB Bank Tanzania Hiring Usage and Retention Manager; Digital Sales

Employment is a dream for many, but often, the Failure to be called for an Interview can be a significant barrier.  NMB Bank Tanzania is stepping up to hiring Usage and Retention Manager; Digital Sales who wish to pursue their dreams job at NMB Bank. Here, With substantial opportunity available for all qualified applicants, the  NMB Bank Tanzania is inviting applications to fill mentioned vacant below;

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NMB Bank Tanzania

NMB Bank Plc. (“NMB”) is a full-service commercial bank based in Tanzania. NMB provides a variety of financial services and products to retail customers, farmers, SMEs, businesses, institutions, and the government through its three core business divisions: retail, wholesale, and Treasury.

For NMB Bank, develop an NMB Digital customer base management strategy and implement it through a range of customer value management initiatives and activities.


  • In order to maximize customer lifetime value and the customer base’s contribution to overall services revenue, analyze customer data to gain insights for developing and executing a customer value management strategy.
  • Take the lead in the business transformation to instill the organization’s values and practices in data-driven and CVM decision-making.
  • Encourage the execution of all CVM campaigns, such as those that upsell NMB clients to increase their transaction volume, cross-sell NMB into other services, manage attrition and inactivity, and run real-time contextual trigger campaigns.
  • Analysis of customer insights
  • Complete campaign management, including operational and execution aspects
  • Campaign creation and implementation within the stated time frames
  • Work together with product owners and other stakeholders to gather requirements, translate them into campaigns, and prepare business requirement specifications (BRS) following a feasibility assessment.


  1. Computer Science, Computer Engineering, Statistics, Economics, Finance, and IT bachelor’s degree
  2. An extra benefit is having an MBA or any other master’s degree in a business-related subject.
  3. four years of comparable work experience
  4. Experience with Telecom Usage and Retention is Required
  5. Data Analytics Knowledge (Languages)
    • SQL dialect
    • Tools for SAP analytics, particularly SAP Webi
    • strong proficiency with Microsoft Excel
    • The programming languages R and Python will be beneficial extras.

Employers of Equal Opportunity include NMB Bank Plc. We’re dedicated to fostering diversity and attaining gender parity in the workforce.
Applications from female applicants and individuals with disabilities are highly welcomed for this role.

There are no fees associated with the application or hiring process at NMB Bank Plc. In the event that you are contacted by someone requesting payment of a fee, simply ignore it.

Read also: Ubuntu Impact Tanzania Hiring Production Coordinator

Application Process

The deadline for submitting job applications is 30th June, 2024;

All applications must be submitted through the NMB Bank Recruitment Portal at for any new positions.

Only those who have been shortlisted will be contacted.

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