Jobs in Tanzania

Pula Tanzania Hiring Call Centre Agent

Pula Tanzania Hiring Call Centre Agent

Employment is a dream for many, but often, the Failure to be called for an Interview can be a significant barrier. Pula Tanzania is stepping up to hiring Call Centre Agent who wish to pursue their dreams job at Pula. Here, With substantial opportunity available for all qualified applicants, the Pula is inviting applications to fill mentioned vacant below;

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Pula Tanzania

Pula is a technology and agricultural insurance firm that creates and provides cutting-edge digital solutions and insurance to smallholder farmers to assist them manage yield risks, enhance their farming methods, and increase their incomes over time.

Pula is looking for someone with experience, drive, and energy to fill a Support Desk Agent role that is open, based in Tanzania. This is a demanding position that calls for a results-driven individual with a positive outlook, outstanding organizational abilities, and effective communication skills. The following tasks will be expected of the candidate:


  • Make over 80 outgoing calls each day.
  • Take part in weekly calls with headquarters and deliver updates and priorities on schedule.
  • Develop a rapport with employees and customers.
  • As required, update the task tracking utilizing Whatsapp, Google Documents, and other software.
  • Send in KPIs and daily/weekly reports as needed.
  • Take the lead in survey implementation.
  • Assistance with any difficulties pertaining to the registration and processing of claims.
  • Any additional tasks that are occasionally allocated.


  • An added edge will go to individuals with a diploma or degree in customer engagement, business management, marketing, or information technology.
  • Job experience in environments with a lot of data and strong analytical abilities.
  • Outstanding interpersonal and remote communication abilities.
  • Outstanding time-management and multitasking abilities.
  • Work history in customer service positions.
  • Strong analytical and problem-solving abilities.

The goal of Pula is to provide farmers resilience. In order to accomplish this, we center all we do around the small-holder farmers who depend on our services and the workers who provide them. Because of this, Pula was established as an equal opportunity company that values diversity and is dedicated to fostering a welcoming workplace for all staff members.

Read also: Feza Schools Tanzania Hiring Human Resources Manager

Application Process

The deadline for submitting job applications is 8th May, 2024;

It’s not required to send a cover letter. If there is anything further you would like to say about your interest in Pula, the position, or your experience, you can add one. Applications are reviewed by us on a continual basis.

All applications must be submitted through the Pula Recruitment Portal for any new positions.

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